We have compiled some frequently asked questions from our customers and have posted them as common questions. While we strive to provide comprehensive information about Ocean Leather to address various inquiries, there may be instances where your specific question is not covered. In such cases, please feel free to contact us. We would be delighted to assist you.

Yes, it is possible to return or exchange purchased items. Please contact us within 30 days of receiving the product for the following reasons:

  1. If the size doesn't fit or if it doesn't match your expectations.
  2. If there is an issue with the product.

Please note that returns or exchanges may not be possible under the following conditions:

  • If the product shows signs of use, damage, or soiling.
  • If any of the product's accessories are missing.
  • If the product page or campaign page specifies that the item is non-returnable."

Please contact us if you have any further questions or need assistance with returns or exchanges.

Yes, we can ship purchased items using EMS. Shipping fees vary by region:

  • South America and Africa: ¥3,420
  • Europe: ¥3,200
  • North and Central America, the Middle East, Oceania: ¥3,180
  • Asia: ¥1,820

Please note that when purchasing items from overseas to Japan, there is a possibility of customs duties. In such cases, Ocean Leather does not bear any responsibility for the actual amount of taxation. Any customs duties or related charges are the responsibility of the purchaser. Please pay customs duties directly to the shipping company or customs authorities."

Currently, domestic deliveries are handled by Yamato Transport, and international deliveries are carried out using EMS.

All prices displayed in our store include taxes.

Payment methods available include the following:

  • Credit cards
    [Visa, MasterCard, American Express, JCB, Shop Pay, Apple Pay, Google Pay]
  • Bank transfer

Of course :)

[What you'll need]:

  • Fabric (soft fabric is recommended)
  • Leather oil or cream

[Cleaning schedule]:
Approximately twice a year or when you notice the leather getting dry.

[Cleaning process]:

  1. Remove surface dirt such as dust from the leather using a soft fabric. If you apply oil with surface dirt still present, it may cause the dirt to adhere to the leather.
  2. Take a small amount of leather oil. Just as people can have allergies to certain medications, leather can react similarly to different oils. Leather and oil have compatibility, and using an oil that doesn't match well with your leather may lead to discoloration, color fading, or changes in texture. To avoid this, perform a patch test in an inconspicuous area of the leather and observe for a day.
  3. After the patch test shows no issues, apply the oil thinly and evenly over the entire surface.
  4. Let it air dry in the shade for approximately 1-2 hours. Once it's dry, use a dry, soft fabric to wipe off any excess oil. Your leather should now be well-maintained. Be cautious as the oil may transfer onto clothing or other items.

[A storage method]:
When storing leather items, avoid direct sunlight, and keep them in a dry, well-ventilated area with low humidity.

Fish leather is created through a tanning process using plant tannin found in plants like tea and persimmons, which transforms the fish skin into leather.