The problem with the official online shop has been resolved.
Thank you very much for your continued patronage.
Last week, around September 13th, there was a problem with the official online shop.
Because I tried to log in from an environment where I had not logged in for a long time, a temporary lock was placed on my account and I was unable to access the management screen.
(In other words, because I was on a business trip overseas that week, I logged into the management screen from overseas, so it was locked.)
Normally, you should receive a release email when the lock is applied, but it never arrived and I was having a hard time unlocking it.
I contacted customer support many times and had them resend the cancellation email several times, but it never arrived.
However, it was resolved successfully yesterday afternoon. I was able to enter the management screen by re-registering the registered email.
We apologize for the inconvenience and inconvenience caused to those who purchased the product while we were unable to access the management screen and were unable to respond.
Please rest assured that your personal information is not at risk due to this issue.
Finally, we will take great care to ensure that something like this does not happen again in the future. Thank you for your understanding.
Ocean Leather